Sales Policy

Effective Date: December 28, 2024

Introduction

Welcome to Cutiemakeups, where we offer a wide range of premium beauty products designed to enhance your makeup experience. This Sales Policy outlines the terms and conditions under which we sell our products. By making a purchase from Cutiemakeups, you agree to comply with the following terms. Please read carefully before placing an order.

1. General Terms

  • Eligibility to Purchase: You must be at least 18 years of age to place an order with us. By placing an order, you confirm that you are legally capable of entering into binding contracts.

  • Order Acceptance: All orders placed through the website are subject to acceptance by Cutiemakeups. We reserve the right to refuse or cancel any order at our sole discretion, including after we have received your order confirmation. We will inform you of such cancellation and, if applicable, issue a full refund for any charges incurred.

2. Pricing and Payment

  • Product Pricing: The prices displayed on our website are in U.S. dollars and are subject to change without notice. We strive to provide accurate pricing, but errors may occasionally occur. In the event of a pricing error, we reserve the right to cancel the order and refund the amount paid.

  • Payment Methods: We accept various forms of payment, including major credit cards, debit cards, and PayPal. Payment will be processed at the time of purchase. All transactions are secure and encrypted.

  • Sales Tax: Sales tax will be applied based on your shipping address. The applicable sales tax will be calculated at checkout and added to your total order amount.

3. Order Processing and Shipping

  • Order Confirmation: After placing an order, you will receive an email confirming your purchase and providing an order number. This email is not an acceptance of your order but an acknowledgment of receipt.

  • Shipping: We ship to a variety of locations across the United States and internationally. Shipping times and costs will vary depending on the destination and the shipping method chosen. Shipping costs will be calculated at checkout. Once your order is shipped, you will receive a tracking number to monitor your order’s progress.

  • Shipping Delays: While we strive to process and ship all orders in a timely manner, delays may occur due to unforeseen circumstances such as weather, strikes, or logistical issues. We are not responsible for any delays beyond our control.

4. Returns and Exchanges

  • Return Policy: If you are not completely satisfied with your purchase, we accept returns within 30 days of receiving your order. To be eligible for a return, the product must be unused, unopened, and in its original packaging. Customers are responsible for return shipping costs.

  • Exchanges: We offer exchanges for defective or damaged products. Please contact us within 14 days of receiving your order to initiate an exchange. Products must be returned in their original condition and packaging.

  • Refund Process: Once we receive your return, we will inspect the item(s) and process your refund. Refunds will be issued to the original payment method. Please allow up to 14 business days for the refund to be processed.

5. Customer Service

If you have any questions or need assistance with your order, our customer service team is here to help. Please contact us via email at info@cutiemakeups.com or call us at 914-737-5454.

6. Limitations of Liability

We are not responsible for any damages arising from the use or inability to use our products. Our liability is limited to the purchase price of the product in question. We are not liable for any indirect, incidental, or consequential damages arising from your use of our products.

7. Intellectual Property

All content on our website, including text, images, logos, and trademarks, are owned by Cutiemakeups or licensed to us. You may not use, reproduce, or distribute any content from our website without our express written consent.

8. Changes to the Sales Policy

We reserve the right to update or modify this Sales Policy at any time. Any changes will be posted on our website, and the updated policy will take effect immediately upon posting.

Contact Information

For questions or inquiries about this Sales Policy, please contact us at: